Have A Question?

If you have a question about our location, the size of our containers or anything you could think of take a look at our popular FAQs for the answers.
How is storage unit size calculated?
Every storage unit is 8ft (2.4m) high (minimum). As a guide, this is generally enough height to accommodate a decent-sized sofa (on its end). In terms of floor area, a 50ft2 (15.2m2) unit is based on a 10ft x 5ft (3.05m x 1.5m) footprint; a 25ft2 unit is approximately 6ft x 4ft (1.8m x 1.2m), etc...
What if I need more/less space after moving in?
Every storage unit is 8ft (2.4m) high (minimum). As a guide, this is generally enough height to accommodate a decent-sized sofa (on its end). In terms of floor area, a 50ft2 (15.2m2) unit is based on a 10ft x 5ft (3.05m x 1.5m) footprint; a 25ft2 unit is approximately 6ft x 4ft (1.8m x 1.2m), etc...
How do I pay for the storage unit?
Every storage unit is 8ft (2.4m) high (minimum). As a guide, this is generally enough height to accommodate a decent-sized sofa (on its end). In terms of floor area, a 50ft2 (15.2m2) unit is based on a 10ft x 5ft (3.05m x 1.5m) footprint; a 25ft2 unit is approximately 6ft x 4ft (1.8m x 1.2m), etc...
How do I get started?
We’ll help you assess your space needs — then you can request a quote and move in once you’re ready.
What are your access and reception opening hours?

Reception Hours

Monday – Friday: 7:00 am – 6:00 pm

Saturday: 8:00 am – 4:00 pm

Sunday: By appointment

Storage Access Hours

Monday: 7:00 am – 6:00 pm

Tuesday: 7:00 am – 5:00 pm

Wednesday – Friday: 7:00 am – 6:00 pm

Saturday: 8:00 am – 4:00 pm

Sunday: 10:00 am – 2:00 pm

Bank Holidays: 10:00 am – 1:00 pm

What payment methods do you accept?
We use GoCardless for Direct Debit payments. Easy, secure, and you can adjust if you change unit size. From January 1st 2026, we will be accepting payments from credit and debit cards.
What about insurance or protection for my goods?
While you can use your own cover, we also offer a “StoreProtect” enhanced liability arrangement for full peace of mind. Please note that you should have your own insurance or use our Store Protect for your goods.
Can I change unit size later if my needs change?
Yes — you can upsize or downsize. Your account adjusts on the day you move; same fob/lock remains. We can move items too (but at your own risk).
Which items am I not allowed to store?
We operate a safe, secure facility, so prohibited items apply. Please refer to our Terms & Conditions and StoreProtect Addendum for full list.
Where are you located and how do I get there?
We are at Newtown House, Newtown Road, Henley-on-Thames, RG9 1HG. For directions or details contact our office. You’ll find us on the way out of Henley, just before Tesco, adjacent to Thames View.
Do you have a packing supplies shop or boxes available?
Yes — we provide high-quality storage boxes, bubble wrap, tape and other supplies to keep your items safe & well-packed.
What is the minimum term of rental and how flexible is the contract?
Our rentals are flexible — you only pay for the space you use, and you can move out when you’re done (subject to standard terms).

Arrange A Viewing

If you would like to arrange a viewing at Henley self Storage, please book a convenient time on the link below
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