Terms & Conditions

STORAGE

1. So long as all fees are paid up to date, Storer:
2. (a) is licensed to store Goods in the Unit allocated to Storer by FO from time to time and only in that Unit;
3. (b) is deemed to have knowledge of the Goods in the Unit; and
4. (c) warrants that it is the owner of the Goods in the Unit and/or entitled at law to deal with them in accordance with all aspects of this Agreement as agent for the owner.
5. FO:
6. (a) does not have and will not be deemed to have knowledge of the Goods;
7. (b) is not a bailee, custodian, or warehouseman of the Goods and Storer acknowledges that FO does not take possession of the Goods; and
8. (c) does not grant any lease or tenancy of the Unit.

COST

3. Storer must pay the Deposit on signing this Agreement. The Deposit (or the balance of it after any appropriate deductions for unpaid Fees, repairs, cleaning, or other charges) will be refunded within 21 days of termination.
4. Storer is responsible to pay:
5. (a) the Storage Fee, payable in advance on the first day of each storage period;
6. (b) Cleaning Fees or repair charges as invoiced;
7. (c) a Late Payment Fee each time a payment is late;
8. (d) any costs incurred by FO in collecting late or unpaid Storage Fees; and
9. (e) any government taxes or charges.

DEFAULT – RIGHT TO SELL OR DISPOSE OF GOODS

5. FO has a right of lien. If any sum owing is not paid when due, FO may:
6. (a) refuse access to the Goods or Unit;
7. (b) enter and remove Goods;
8. (c) apply the Deposit against the Debt and, if insufficient, sell or dispose of the Goods.

6–10. These clauses cover abandonment, sale, disposal, and recovery of unpaid fees. Storer is liable for associated costs until the Goods are removed or sold.

ACCESS

11. Storer has the right to access the Unit during posted Access Hours. FO may change hours temporarily without notice.
12. 12–15. Only authorised persons may access the Unit. FO may refuse access or enter the Unit under specific conditions (emergency, legal requirement, or default).

CONDITIONS

16–24.

• Storer must provide their own secure padlock.
• Prohibited items include perishable goods, flammables, weapons, chemicals, illegal or hazardous items.
• Units are for storage only — not accommodation or office use.
• Storer must maintain cleanliness and report any damage.
• FO may relocate units if required.
• Storer must notify FO of any contact detail changes.

RISK AND RESPONSIBILITY

25–31.

• FO is not liable for loss or damage except in cases of negligence, and then only up to £100.
• Storer’s goods must be fully insured.
• Storer is liable for all damages, legal costs, or breaches of law arising from use of the Unit.
• FO is not responsible for issues beyond its control (e.g. fire, flood, strike, terrorism, etc.).

PERSONAL INFORMATION

32–33.

• FO processes Data in line with GDPR and may share it with credit agencies, insurers, or authorities as required.
• Storer may request access, rectification, or deletion of Data.
• FO may use Data for service updates or marketing with consent.

NOTICE

• All Notices must be in writing.
• FO may contact Storer via post, SMS, or email.
• Notices are deemed received within specific timeframes (e.g. 48 hrs after posting).

TERMINATION

35–37.

• Either party may terminate with Notice ending on any Due Date.
• Storer must remove all Goods and leave the Unit clean.
• FO may terminate immediately for illegal activity or breach.
• Liability continues beyond termination.

GENERAL

38–40.

• FO may vary terms with 28 days’ written notice.
• This document constitutes the entire agreement.
• The contract is governed by English law, with disputes subject to mediation and the Courts of England and Wales.

INSURED CONTRACTOR (if applicable)

• FO will maintain insurance as per the Summary of Insurance document.
• Storer must ensure the declared value of Goods is accurate and maintain adequate coverage.
• FO’s liability is limited to the amount recovered from its insurer.
• If insurance charges are unpaid, cover ceases immediately.